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Job Description – Solution Architect

Job Description – Solution Architect

SUMMARY OF POSITION:

The Solutions Architect is responsible for the overall design of the application and mapping the business requirements to systems/technical requirements. The Solutions Architect works as a team member along with the Engagement Manager, Developer and Technical Architect to deliver the complete solution for the customer.

RESPONSIBILITIES:

  • Participate in process flow analysis and process redesign along with the Engagement Manager
  • Produce a detailed functional design document to match customer requirements
  • Complete and co/implement a configuration workbook
  • Co-team with the Technical Architect to produce a technical specification for custom development and systems integration requirements
  • Provide current best practice and 3rd Party solution alternatives as part of the functional design document
  • Lead the UAT efforts
  • Participate in training design, documentation and delivery efforts in concert with the Engagement Manager
  • Participate and lead, when needed, the project meetings with the customer
  • Participate in internal projects as required

PREFERRED SKILLS/EXPERIENCE:

Ideal candidate must be self-motivated with a proven track record in Cloud technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. Candidate must be organized and analytical, adept at working in a team environment, able to design and implement a project schedule, and able to handle multiple priorities . Additional preferred qualifications are:

  • B.S. degree in Computer Science, Software Engineering, MIS or equivalent preferred
  • Advanced experience with Salesforce.com configuration and custom development
  • Experience with other CRM software (Siebel, Clarify, Vantive, Peoplesoft, NetSuite, etc.)
  • Experience with enterprise integration tools and extract, transformation and load (ETL) tools
  • Strong presentation and communication skills
  • Willingness to travel to client locations (up to 50%)
  • Good knowledge and understanding of Web Service API’s for integration purposes
  • SFDC Certifications Sales Cloud, Service Cloud, DEV, other
  • Ability to understand the business requirements and converting them into solution designs
  • Knowledge in web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations when balancing alternatives against business and financial constraints
  • Should have hands-on expertise in some of the following technologies: Force.com, APEX, VisualForce, Workflows, OBM, Integration/EAI technologies (e.g. Pervasive, Informatica, Jitterbit, ESB), C++Java/J2EE, including SOAP, RESTful, .NET and related technologies (JSON, XML, etc), Common frameworks such as struts, spring, hibernate, etc. and Database technologies (Oracle, MySQL, JDBC, SQL, PL/SQL, stored procedures)
  • Must demonstrate good judgment and pragmatic approach to delivering software that optimizes architecture activities across company needs, business constraints and technological realities
  • Should have participated in, and be familiar with, Agile (Scrum) project methodology and practices
  • Must maintain professional knowledge and relationships with the Salesforce.com ecosystem
  • 5-7 years of relevant experience in professional services, sales or customer support operations
  • 2-3 years of Salesforce.com systems integration and/or implementation experience
  • Proven Solutions consulting experience in large enterprises

 

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